Shipping Policy
Shipping Policy
1. Processing Time
- All orders are typically processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Options
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery typically within 5-7 business days.
- Expedited Shipping: Delivery typically within 2-4 business days for those needing their items sooner.
Note: Shipping rates will be calculated at checkout based on your location and the selected shipping method.
3. Shipping Destinations
We currently ship to the following locations:
- Domestic: All regions within [United Kingdom].
- International: Select countries. Please check our website or contact customer service for confirmation of international shipping availability to your location.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment on our website or through the carrier's tracking portal.
5. Delivery Issues
- Delayed Shipments: Occasionally, deliveries may be delayed due to unforeseen circumstances. If your shipment is delayed beyond the expected delivery timeframe, please contact our customer service team for assistance.
- Incorrect Address: Please ensure that your shipping address is entered correctly at checkout. ComfortsofHomeShop is not responsible for delays or lost packages resulting from incorrect or incomplete address information.
6. Missing or Damaged Items
If your order arrives with missing or damaged items, please contact us within 3 days of delivery. Provide your order number and details about the issue, and we will assist you in resolving it promptly.
7. Shipping Restrictions
Certain products may have shipping restrictions due to safety and regulatory reasons. If any items in your order cannot be shipped to your location, we will notify you during the checkout process.
